10/6/2021 (Permalink)When you go through something devastating, such as a home fire, there are many emotions that you generally process. We strive to make that process a bit easier with the mentality in place that we will work to restore all that we can instead of having to completely replace all of it. We know there are some things that cannot be replaced such as family heirlooms and those special sentimental pieces.
Our fire team will go in and help you make a list of the contents of the home and make a report of items in your home; they take a room by room inventory, including pictures, to help better understand what can be restored and this can also be beneficial in most insurance claims.
Once we have the list, the team can pack up the items that are to be restored and move it all back to the warehouse where the items are then cleaned to the condition it was before the fire using a few different types of cleaning methods, determined by the item itself. Not all things are made the same and some things require special care and attention than others during the cleaning process.
When the items have been cleaned, they are boxed up and can be stored in our dry, temperature-regulated warehouse until the customer is ready to have the items moved to their home.